Delivery Information

  • Free delivery on all orders over £250. Order cut off time for next day delivery is 3pm.
  • We aim to dispatch all items as soon as possible, ideally in a single shipment unless you specify otherwise (additional costs may apply). We use internationally recognised couriers and dispatch all items on 24 hour delivery.
  • Dates for delivery are estimates only, they are not guaranteed.  Where products are delivered by a third party carrier, K i Systems Ltd has no liability for any failure to deliver the products on or before any agreed date or time.  Our maximum liability for any such failure shall be the charges paid to the carrier in respect of the delivery.  
  • We must be notified within 24 hours of any delivery shortages.  

  • If the outer carton of the delivery is damaged, you must sign for as damaged with the delivery driver, we cannot accept liability if this is not done.